I swear the world's coming to an end..
In the past 3 days, I’ve spoken on the phone to 2 entites who normally would be assumed to have terrible customer service / phone support: Qwest and the fucking IRS. In BOTH cases, however, I’ve had nothing but helpful people on the other end, eager to help me reach my goal, and pleasant to talk to. Is that insane, or what? Qwest, and the IRS! The federal fucking government, and a company whose size could rival it. Helpful people on the other end of the phone, all 3 calls I’ve had to make. Weird.