Yet Another Reason to Hate Jakob

From Wired:
‘If you are going to go and buy something on a new website, you will fail. If you go to a new website, you will not be able to use it.’

He’s telling me that NO ONE HAS EVER PURCHASED ANYTHING FROM THE INTERNET, EVER? (I understand that he’s referring to the ‘average user,’ but still. My mother has purchased things online, and she only owns an iMac.. :>) Can someone please explain to me why he is perpetually referred to as a ‘guru?’ He’s got about as much guru in him as David Siegel. And Peter Catapano over at Wired even referred to the whole Nielsen Group as ‘a collective of forward-thinking tech experts.’ Forward thinking? You’re kidding me, right? I mean, these guys are designing (excuse me, they don’t even ACTUALLY DESIGN, they just preach about it) for a web that existed 5 or 6 years ago.

Nielsen believes the industry’s refusal to heed the calls of usability proponents directly affected the steep Internet market drop.

Now this might be true. Let me just reiterate that what this sentence seems to mean by ‘the industry’ is the people making the decisions, not the people developing the internet. But this….
Many of the recently dead dot-coms, he said — especially in e-commerce — made the fundamental mistake of drawing users to their sites with expensive promotions, then losing them forever with ineffective design or subpar services. And sub-par services are the designer’s fault? It takes a self-appointed ‘guru’ to say that companies fail because people don’t like how they do things?

Or maybe they weren’t shitty sites to begin with, but were endlessly tweaked by the client or the management until the design resembled nothing like what the designer had originally designed. How many times have I heard ‘We need a banner ad here… here, here, here and how about one here’ from a client? It’s never the designer’s idea to put a banner ad on the page.. I can see it now.. ‘You know what would really make my design …. pop? A ‘Punch-The-Monkey-And-Win-Twenty-Bucks’ ad right about… here.’ He seems to think that we could give a shit about the user, when actually the reverse is true. We strive to do excellent design for the user to be interested in. Because if they don’t like the way a site looks they won’t even stay for 10 seconds to find out how it works.

Those who are ready to see the light and mend their ways can download a series of reports for a fee from the Nielsen Group website. The reports contain the group’s 222 rules for usability improvement. For a fee? Are you kidding me? Rules? See the light? I can’t even begin to start telling you much that sentence makes my blood boil.

‘We can forgive a man for making a useful thing, as long as he does not admire it. The only excuse for making a useless thing is that one admires it intensely.’
— Oscar Wilde

Hack Mac

Check this shit out. I have no idea what it’s supposed to mean, but it’s kinda funny. EB found it in Jalouse, a French fashion magazine. BTW, that says ‘Think weapon’ where it got cut off. There was a fake Nike ad on the back of it.

Instead of Election Coverage…

Instead of election coverage, like every one else (I voted for Nader), I thought that I might explore something that’s been on my mind for a little while, and has very little to do with politics.

Here’s my question: How come TV executives think that we (the TV-watching audience) can deal with and enjoy characters on television who are gay, but that we can’t take it if the actual actors themselves are gay?

Let me explain what I mean. I got in the car yesterday, and on the radio happened to be an ad for the new show in which John Goodman is playing a 40-something gay man. His ‘dad’ was saying something about being in the gay bar to the effect of “I’m in a box of fruit-loops!” And that really bothered me. Not because it was a relatively bland gay-bashing remark, but because I instantly remembered when Ellen’s show was violently yanked off the air a couple years ago, primarily because she herself was gay (not her ‘ficticious’ character). I then thought of ‘Will and Grace,’ and their own version of gay-stereotyping, which has apparently made that show pretty popular. I just don’t get why gay CHARACTERS are okay, but actually homosexual ACTORS are not.

I think the conclusion I came to is that it’s easier for the mass TV-watching audience, as well as the executives deciding what goes on the air, can deal with parodies and abstractions and false gay people on TV, but simply are horrified to find that the real person on their television (or next to them on a bus, or on the street) is actually really gay. It’s just really disappointing to me, because a lot of people view this trend of having shows about gay people is a good thing for the gay community, but in actuality, it’s setting the movement back years. Because these people acting gay aren’t, and they’re just mostly poked fun at. I thought the Archie Bunker-style ‘it’s not really offensive because the character is so obviously out of date that it doesn’t matter’ type of humor was done with. And actually, this whole thing works word for word with black people as well.. only the person playing a black person has to actually be black. It just seems like gay people are still not really accepted, but laughable gay characters are, which is not good.

I don’t know. I’m just really frustrated by the whole thing.

At Least One Person On The Nader Campaign Uses A Mac

From SU:
Looking at the headers of Nader’s “Election Eve Message” reveals it came from MS Outlook Express 5.02 for Mac.

Right on, baby. Right on.

This might be rather sad, but it just solidified my vote for Nader. You just know Al and G-Dub have their faithful Dells by their side.

This Election

I know that we at Alternate.org tend to shy away from political issues (not just on the site, but in real life, too), but I implore you all to vote with your conscience; don’t just settle for a republican or democrat simply because you’re a registered member of the party. If you want to vote for Nader, or Browne, or even Buchanan, then please do so. This year probably won’t be when a third party wins, but next election, who knows? It could start us on the path to a less fucked-up Washington.

ATT.com Sucks It

I’m really getting sick of these giant corporations that have unusable and totally useless web sites (ATT.com being the subject of this post). It’s really past the point of being acceptable. The ‘Assistance’ section (which I clicked on with a huge helping of uncertainty) actually contained this sentence: ‘Looking for something on our web site? Try SEARCHING,’ and then displayed a search box for my searching needs. No, AT&T, I’m not looking for anything on your web site, I’m just sitting here, staring at the retarded pictures and horrible design that surrounds your lack of information.

Here’s a letter I sent to ATTBroadband.com (why the fuck is my Digital CABLE for my TV considered broadband?).

I just wanted to let you know that ATT.com and ATTBroadband.com are possibly the most horribly designed websites on the web. I could not find the information I was looking for, and had I been less net-savvy, I probably wouldn’t have even considered letting you know. Your sites adhere to ZERO usability standards, and as a web designer, I can tell you that the delivery of information is the most important function of a website, not brand management or showing me silly pictures of people watching TV (like on the top frame of this page). ATT.com has an ‘online billing’ functionality, and it is not in any way, shape or form indicative that this service is only available for certain AT&T services, digital cable not being one of them. The online form simply suggested that my phone number was wrong, not that the product I was trying to pay for is not supported. So I cannot pay my digital cable bill digitally, which is ridiculous. You people need some serious help as far as your web site goes, and from what I’ve heard, that’s not the only place.

Adobe Sucks. And They Also Rock.

We just got the Photoshop 6 upgrade yesterday at work, and I have a few things to comment on. First of all, Adobe could have taken some pointers from Apple as far as install ation goes… let’s just let it be said we had some major serial number issues. When you enter your serial number into the installer, Photoshop 5.5 conveniently hides the dash and the last 3 digits, so you can’t just go into the About box in 5.5 to get your serial number for the Upgrade… and our documentation wasn’t great, so yeah. Headaches. But I must say that on the other hand, Photoshop 6 is probably the most feature-rich version yet (I know, I know… but I thought the magnetic lasso tool was cool in 5.0). There’s this whole thing with adding notes to places on the document that can be hidden (like if someone else is going to be coding a web layout, or something). I won’t go into a full feature breakdown here, but if you have the means, I strongly suggest checking it out. Download the trial, or something.

If You Were Boneheaded Enough To Upgrade to WinME…

From WiredNews:
“Half the technology that’s in there [Windows 98 & Windows ME] is stuff that an end-user will never use.”

Great. Then WHY IS THAT STUFF IN THERE? Oh. It’s because MS could give a flying fuck about their ‘end-users.’ Apparently (duh) Windows ME and 98 are slower because of all the crap that goes on in the background, mostly the Active Desktop (I love typing that, because I don’t have one…:> ). So this dude wrote this little app called 98Lite to divorce the system with all that extra crap that comes along with it (IE, for one). This tends to make the system respond ‘snappier.’ Hrm. My system is snappy without any sort of third-party software, but whatever.

Microsoft is full of shit, again.

OK, so we all have read about the people who recently hacked Microsoft …. According to this article, Microsoft is saying that the russian hackers that had broken into their servers were known to have been there all along… somehow I dont think they would have left them there with access had they known (unless they are to stupid to get rid of them). Microsoft seems to think people will believe *ANYTHING* they say to the media. I for one, do not believe a fucking word they say, ever, period.


Grrr.

Too Much 3D… Going Into Coma…

Okay, so this might sound like fiction to you, but bear with me here: I was watching football this Sunday (I was at my parents’ house, what can I say?) and despite the fact that my father has a satellite dish, he had it turned off so he could get CBS.

Now here’s where the rant starts: I could not believe all the 3D bullshit that was going on during the game and halftime report. There were 3D boxes of stats flying all over the screen… the scorebox would fly in, with the “1st and 10” box popping up, then arbitrarily zooming away. I mean, I thought I was watching the fucking Terminator, with all the robotics going on. Isn’t there enough to see during a football game; enough to keep your eye on? Now we have to watch little boxes zooming in and out as well, just to see what the score is?

Obviously (and here comes the second part of the rant), I can’t blame CBS for this… after all, wasn’t it FOX who did this first, with that horrible SuperBowl coverage a couple years ago? As I recall, SGI themselves did the work for it, and there were giant scoreboards materializing out of the endzones and shit. Then eventually, of course, a toned down version of all that got introduced to their coverage every Sunday… but the fact that CBS had the audacity to absolutely copy everything FOX does (after all, I sort of expect that kind of thing from FOX, don’t you?), and badly as well, that annoys me. Case in point: the halftime report consisted of this giant interface (after all, that’s what they’ve become), which only had to do one thing: show us the names of the two teams who were playing elsewhere, with each team’s respective score next to their name… maybe an injury report or something, but that’s basically it. What did CBS have to do? Animate every fucking metal pane containing each team’s logo, their city and their score, along with 12 other things on the screen, with very little of it actually legible.

And that’s not even the worst part of all this. What really got on my nerves after a while were the SOUNDS. These little ‘skrreeee’ sounds of what I’m assuming the interface, had it been real, would have sounded like. Give me a fucking break. Now, the little thing that pops up letting me know that a flag was thrown, that can be useful. But does it have to rotate in from the screen like a robot? If all of this were being used on, I don’t know, Battlebots or something, that would be totally understandable. Robots fighting eachother, hence the metal scoreboard. But football? Come on. Even baseball could use some more energy… the only worse sport I can see this being used on is hockey… which they’re already started on with the little highlight that follows the puck around the screen during playoffs. If you need this thing, I’ve got a tip for you: don’t fucking watch fucking hockey.

But I digress.

All of this stuff stems from ESPNs use of graphical ‘interfaces’ during SportCenter. But ESPN does it right: all the graphics are there to get you excited about what they’re talking about, and display the information coherently. FOX, CBS and who knows who else (I’m assuming the other NFL-covering networks do the same things) are just moving little metal pieces around, which has nothing to do with anything. Okay. That’s it.