More Network Admin Gripes

How come most people, the ones who are supposed to help you in particular, simply tell you that the problem you are having is your own fault, and that they cannot help you, despite the fact that it’s their job to? Everyone in the office has a problem with Photoshop locking up while saving to a specific server, using DAVE to connect to it. What then happens is that the file you crashed while saving didn’t get totally written, and the file is now impossible to open. This is a problem. And yet the network guy just keeps telling me ‘it’s a Photoshop problem,’ and walking away, offering nothing in the way of help. Motherfucker. I could fucking punch him.