What Year Is This? 1995?
I just got off the phone with the lovely people at Covad (who is providing the DSL service I am ordering through Earthlink, which is actually provided by Mindspring. Go fucking figure). So anyway. After going around around the mayberry bush about whether I can install the hardware myself, one of the last things I heard before I got off the phone (after I resolved to allow someone to install it for me) was “You have a Mac? Oh, well, the technician won’t even touch your system [for software install] because you have a Mac. You’ll have to download and install that yourself.”
So… I have to have someone come out and plug the modem in, but he won’t even install software for me? Even if I’d rather do it all myself anyway? This broadband thing had better get much easier to deal with, or I’m going back to my modem. And I’m sure as hell not going to USQwest for it.
I thought we were past all this. I haven’t felt this discriminated against in a long time (although I guess I do work in a Mac-centric office, which might account for that). I just thought the world has okay with us being around by now. Especially Earthlink, Apple’s preferred ISP for their users. You’d think that Apple would make sure that their users would be made to feel comfortable.